Privacy Policy

Policy

Please read all information before making any purchases. All costs of products are accepted in United States dollar currency only.

Return Policy

Our goal is for you to shop with confidence. If you have any questions please utilize the contact page before placing an order. You can either call, or WhatsApp S-Secrets LLC. If for any reason you are not happy with any of our products you can return it within ten days of receiving your package. You will be responsible for return shipping fees. After an inspection is done with the product, and we are satisfied with the condition in which it was returned, your money will be credited via your original method of payment, minus the original shipping cost. Please wait 7-14 business days to have that reflected on your statement. Due to our commitment to getting your product to you quickly, cancellations are only done via phone or by text on WhatsApp from S-Secrets, to ensure that your package has not already been shipped.

Shipping Policy

Ships same day when order is placed before 2pm EST.  Shipped the next day when order is placed after 2pm EST. A tracking number will be emailed to you. Packages typically take 2-4 days to arrive.   Shipping companies may vary. Signature is required to receive packages or otherwise stated. We are not responsible for damaged or stolen packages.   We will do our best to ensure your package is well protected before being shipped.  The texture of the shea butter may change due to a rise in temperature.

Privacy Policy

Here at S-Secrets LLC we take our privacy policy very seriously. As a general rule S-Secrets does not collect your personal information, unless you choose to provide that information to us. When you choose to provide us with your personal information,you are giving S-Secrets permission to use that information for the stated purposes listed in this privacy policy. If you choose not to provide us with that information, it may limit the features and services that you can use on this website.

Generally, the information requested by S-Secrets will be used to provide a website feature or service to you.   Such as commenting, reviews, support or providing future content that is better tailored to your interests. A description of S-Secrets intended use of that information is listed down below, how that information is collected, and security measures S-Secrets takes to protect that information.

Some of the services on this website allow you to send us an email. We will use the information that you provide, such as an email address or phone number, only to respond to your inquiry.   Keep in mind that email messagesare not encrypted by default, so we suggest you do not send sensitive information such as social security numbers, credit card numbers, or bank account information via such contact forms.

If such information is required, it will be via a web page that clearly states the page and its transmissions of information are secure and encrypted. All electronic messages received from visitors are deleted when no longer needed.

S-Secrets LLC uses commenting, social media plug-ins, and third-party websites. We use those third party services to interact with visitors and to build our community on social media. We also use third-party services to track the number of visitors to our website, to interact with visitors on our sites and to make our website more useful to visitors.

In such cases the third-party application may request an email address, username, password, internet protocol (IP) address and geographic location for account registration or sign- in purposes.   S-Secrets will not use those third-party websites or services to collect personal information from individuals.   Any personal information collected by that third party website will not be stored or transmitted by S-Secrets.S-Secrets has no control over, or access to specific login information, or any other sensitive personal information provided to third-party websites.

S-Secrets uses cookies to provide a customized user experience on the site. A cookie is a small file that a website transfers to your computer to allow your browser to retain information about your last session on that website. Your computer only shares information in the cookie, with the specific website that provided it, and no other website can request that information. S-Secrets also uses third party analytics services (like Google Analytics) to gather this information for analysis.

S-Secrets collects and temporarily stores certain information about your visitin order to better help align our content and the website design with your needs. The information these cookies collects includes:

  1. The Domain you access our website from
  2. Your computers IP address
  3. The date and time you accessed the site
  4. The operating system of your computer
  5. The browser you are using to access our site
  6. The Universal Resource Locator(URLs) of the pages you visit on our website
  7. Your username, if you have logged into the site
  8. The URL of site you came from, If clicked a link there that brought you to our site

We may share this information internally with S-Secrets partneror third party contractors as needed. This information is only used to improve the website and enhance our visitors’ experience. Raw data logs are only retained temporarily for site management purposes.

S-Secrets take the responsibility of your personal information very seriously. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our organization. These precautions include, advanced access controls to limit access to that information to only internal personnel who require access to that information. We also use numerous security technologies to protect all data stored on our servers and related systems. Our security measures are regularly upgraded and tested to ensure they are effective.

We take the following specific steps to protect your information:

  1. Only limited personnel have information to your personal information
  2. Anyone with access to your information is trained on all relevant security and compliance policy
  3. All information is secured through modern security technologies like secure socket layer (SSL) encryption, firewalls, and secure passwords.
  4. S-Secrets website hasanadvanced technology system that automatically scansevery 12 hours to detect for any malware, injected SPAM and defacements, etc. The site is protected and monitored. S-Secretsis not blacklisted.
  5. S-Secrets LLC is (PCI DSS) secure. The Payment card Industry Data Security Standard is a set of security standards designed to ensure businesses which accept and process credit and debit card information, do so in a safe and secure environment.

All access safeguards described above are in place to prevent unauthorized access by outsiders to information stored on, or transmitted by our systems.

If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser.   Keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies may also impact how other websites you visit store browser cookies as well.

Whenever we collect any sensitive information such as credit card information,the information is encrypted and securely transmitted. You are able to confirm this by looking for the (lock) icon in the browser address bar, and also confirming the URL starts with (https)

If you feel that at any point we are not following this privacy policy as stated, please contact us immediately via email( customerservice@s-secrets.com). Thanks for your time and I pray you have an awesome shopping experience, enjoy all natural products from S-Secrets. The secret to Youthful Expression

STAY TUNED FOR UPDATES

    Follow us

    ©Copyright 2020. All rights reserved.

    ×
    ×

    Cart