Please read all information before making any purchases. All costs of products are accepted in United States dollar currency only.
Our goal is for you to shop with confidence. If you have any questions please utilize the contact page before placing an order. You can either call, or WhatsApp S-Secrets LLC. If for any reason you are not happy with any of our products you can return it within ten days of receiving your package. You will be responsible for return shipping fees. After an inspection is done with the product, and we are satisfied with the condition in which it was returned, your money will be credited via your original method of payment, minus the original shipping cost. Please wait 7-14 business days to have that reflected on your statement. Due to our commitment to getting your product to you quickly, cancellations are only done via phone or by text on WhatsApp from S-Secrets, to ensure that your package has not already been shipped.
Ships same day when order is placed before 2pm EST. Shipped the next day when order is placed after 2pm EST. A tracking number will be emailed to you. Packages typically take 2-4 days to arrive. Shipping companies may vary. Signature is required to receive packages or otherwise stated. We are not responsible for damaged or stolen packages. We will do our best to ensure your package is well protected before being shipped. The texture of the shea butter may change due to a rise in temperature.
Generally, the information requested by S-Secrets will be used to provide a website feature or service to you. Such as commenting, reviews, support or providing future content that is better tailored to your interests. A description of S-Secrets intended use of that information is listed down below, how that information is collected, and security measures S-Secrets takes to protect that information.
Some of the services on this website allow you to send us an email. We will use the information that you provide, such as an email address or phone number, only to respond to your inquiry. Keep in mind that email messagesare not encrypted by default, so we suggest you do not send sensitive information such as social security numbers, credit card numbers, or bank account information via such contact forms.
If such information is required, it will be via a web page that clearly states the page and its transmissions of information are secure and encrypted. All electronic messages received from visitors are deleted when no longer needed.
S-Secrets LLC uses commenting, social media plug-ins, and third-party websites. We use those third party services to interact with visitors and to build our community on social media. We also use third-party services to track the number of visitors to our website, to interact with visitors on our sites and to make our website more useful to visitors.
In such cases the third-party application may request an email address, username, password, internet protocol (IP) address and geographic location for account registration or sign- in purposes. S-Secrets will not use those third-party websites or services to collect personal information from individuals. Any personal information collected by that third party website will not be stored or transmitted by S-Secrets.S-Secrets has no control over, or access to specific login information, or any other sensitive personal information provided to third-party websites.
S-Secrets collects and temporarily stores certain information about your visitin order to better help align our content and the website design with your needs. The information these cookies collects includes:
We may share this information internally with S-Secrets partneror third party contractors as needed. This information is only used to improve the website and enhance our visitors’ experience. Raw data logs are only retained temporarily for site management purposes.
S-Secrets take the responsibility of your personal information very seriously. We take many precautions to ensure that the information we collect is secure and inaccessible by anyone outside of our organization. These precautions include, advanced access controls to limit access to that information to only internal personnel who require access to that information. We also use numerous security technologies to protect all data stored on our servers and related systems. Our security measures are regularly upgraded and tested to ensure they are effective.
We take the following specific steps to protect your information:
All access safeguards described above are in place to prevent unauthorized access by outsiders to information stored on, or transmitted by our systems.
If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser. Keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies may also impact how other websites you visit store browser cookies as well.
Whenever we collect any sensitive information such as credit card information,the information is encrypted and securely transmitted. You are able to confirm this by looking for the (lock) icon in the browser address bar, and also confirming the URL starts with (https)